Returns & Exchanges
At Nomad Outdoor, we want you to be fully equipped for your next adventure, which is why we offer a 30-day return policy on all unworn and unwashed gear. If your purchase doesn't meet the demands of the trail, we'll make it right with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided at the end of the portal process and secure it to your original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt until the return is processed.
Receive Your Refund
Once our warehouse inspects the items, we will issue a refund to your original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing